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Everything you need to know about organising a funeral...

we're here to help every step of the way

Telephone 01924 894017

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Frequently Asked Questions

  • Q:    How many people can travel in a limousine?

    A:    The maximum you can have in a limousine is six.

  • Q:    Will the limousine take us to the funeral reception or back home?

    A:    The limousine can take you back to a mutually agreed destination.

  • Q:    Will the limousine wait for us during the funeral reception?

    A:    Unfortunately no, but we can arrange alternative transport should you require it.

  • Q:    Do the staff carry the coffin on their shoulders, or do they use a chrome wheel bier?

    A:    Due to health and safety requirements we do not carry coffins on our shoulders, we use a wheel bier.

  • Q:    Can family members carry the coffin?

    A:    Yes, but they must be aware of the health and safety risks.

  • Q:    Can we view the deceased at the chapel of rest?

    A:    Yes, you are more than welcome to. However, please ring for our opening hours and to book an appointment.

  • Q:    Can we view the deceased at the chapel of rest?

    A:    Yes, you are more than welcome to. However, please ring for our opening hours and to book an appointment.

  • Q:    Will the person taking the funeral service contact us?

    A:    Yes, we will provide them with your contact details.

  • Q:    Can you fit a wheelchair in your boot?

    A:    Yes we can, please just ask one of the team.

  • Q:    When will you send us the final invoice?

    A:    You will receive the final invoice 7 days after the funeral.

  • Q:    How can we pay the balance?

    A:    We accept cheques, credit/debit cards, cash or BACS - whatever is easiest for you.

  • Q:    Who inserts the newspaper acknowledgement after the funeral?

    A:    This is usually the family, but we can help if you'd like us to.